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My Bio
Paula has had experience in the mortgage and real estate industry for over twelve years, plus an additional decade in the financial sector. Prior to joining Empire Home Loan Corp. as a Certified Mortgage Planner, Paula worked in the Commercial Real Estate industry encompassing leasing, development and lending; as well as in the Residential Real Estate Industry first with Pacesetter Financial, a mortgage broker, and then Wells Fargo Home Mortgage, a direct lender.
When at Intel, she worked first as a Manager of the Central Network Account Administration team where she was responsible for the management of Intel's security network access; and the following three years acted as the sole Product Manager for Intel's Messaging Infrastructure worldwide with over 100,000 customers.
Paula's tenure and broad range of experience in the real estate and professional fields has won her many awards for her outstanding customer service, team work and her ability to tenaciously see each task and project through to the end. Paula possesses extraordinary organizational skills, attention to detail, and an outstanding ability and desire to create a close partnership with each of her clients.
She understands the disquieted feeling that often accompanies the purchase or refinance of a home, and is dedicated to standing beside each and every client and working each detail perpetually to the close.
Paula similarly perceives the need in retaining a long term relationship with each of her clients and business associates, providing them with one source for all their mortgage needs and the comfort of having Paula "working for and with you". As evidence of Paula’s outstanding service, she was nominated by one of her clients, and is now a member of the National Register’s “Who’s Who in Executives and Professionals”! As part of Paula's outstanding customer service, she provides free pre-qualifications and free mortgage consultations. “I believe my job is to do more than just provide a mortgage for my clients. Since purchasing a home is probably the largest debt each of us will ever undertake, I believe it is important to work and integrate your overall long and short term financial goals into your mortgage.” Call Paula today to learn more about designing the right loan program for you and your family. How I Work For You
Paula’s responsibility as a Certified Mortgage Planner is to educate you on how the loan process works. She will explain to you the different loan programs and will give you the information you need to help you make an informed decision about the best program and interest rate for your needs.
She monitors the financial markets, tracks the bond market throughout the day, and employs the use of several rate watch services to make sure we are obtaining the best terms possible for you from over fifty wholesale lenders that we use.
My Passion and Goals
Paula is passionate about the American Dream of home ownership as she believes there is a greater pride in our country that comes from those who own their own little piece of America. There is no other country in the world that makes it so readily possible to own our own home, and Paula's goal is to help at least 100 families every year to attain their very own dream and to share the excitement and joy associated with this great accomplishment.
Kudos
Read some of the comments my customers and their Realtors have said about me.
“You did such a fabulous job on our first loan, I wouldn’t have anyone else handle my finances. Thanks for taking care of us.” …….Client for life “As always, I will keep you in mind whenever I hear of someone in need of a lender. You are a credit to the entire industry, and on a personal note I can tell you that you completely changed my perception of what a mortgage broker should be. The professionalism and courteousness which you displayed have made me come to expect more from my lender. “ …….Client for life “Dear Paula, When we first began the process of applying for a home loan I was extremely nervous. This was our first home purchase and we had very little knowledge of how the lending process works. The first time I spoke to you two months ago, I had already begun the search for a lender, through Lending Tree. Although I spoke to a few other brokers who were nice and helpful, I was still nervous about whether or not I was going to fully understand what was happening throughout the process. When I first spoke to you, however, right from the beginning I began to trust that what you were saying was true, and that you not only wanted us to be comfortable with this purchase, but you were concerned about making us clients for life. Over the last two months since we first met, you have been through a range of “plans” and “ideas” with us. We have considered buying land and installing a modular home, buying land and building a home, buying a resale home, and now finally we are in escrow on our new home purchase. Throughout this entire process you have been willing and able to provide us with whatever information we needed. I was impressed by your range and depth of knowledge regarding the many types of loans we were considering at one time or another. Because our “plans” were always evolving and changing, this required a good deal of work on your part. Each step of the way you were always available for questions, advice, and information. We truly appreciate that you have taken us under your wing and walked us through our options, explaining even the smallest details (which are some important, but many people seem to overlook). You took the time to get to know us, our lives, our needs, and our goals, and you have given us the encouragement and guidance we needed to make this purchase come together. Not only can I now say to everyone I know that I have an incredible mortgage planner that you must call, but I am so happy to also say we have a new friend. You are one of the friendliest, most positive and upbeat people I have ever had the pleasure to meet, and I am thankful that throughout this process we have developed a friendship. You will be one of the first people we hope to have over to Thank you Paula, for all that you have done (and I believe no other client has required so much from you!) We are believing for continued success and growth in your business, as well as in all areas of your life. Sincerely,” ……..The Johnson Family, Clients for Life “Dear Paula, I couldn’t recall if I had sent you a thank you note for making selling our home to Ryan and buying our dream home such a wonderful experience. We were delighted to use our Celebration Platter on Easter as we had our first guests for dinner. Ryan, Juliette and Judy joined us for our first of many joyful experiences together. Thank you for making it possible, Paula. We look forward to many future dealings with you and your company. Ryan also feels the same and would highly recommend you to anyone. Thank you.” ……..Mary and John Sullivan, Clients for Life “My total loan experience with Paula always is totally professional and pleasant! Comp1lete service! She is totally efficient. My loan was very fast and I was not left hanging for an answer, and the signing experience was great. My compliments to her.” ……..Laura Green, Client for Life “You are so friendly and very professional, and I feel very comfortable doing business with you. You are my loan officer for life and I will send everyone I know to you.” . …….Client for life “Thanks so much for all the hard work you did on our loan and helping us buy our business. We are going to tell all our friends and customers what a fabulous job you did, and put a sign in our window that this restaurant was financed with your help. I just can’t say thank you enough.” …….Client for life “Paula, we thank you for all your hard work and appreciate that this loan was tough from the beginning. We would very easily refer you to friends and family.” ……..Sarah and Jason, Clients for Life Two years later…. Hey Paula, I asked Jason what he thought of you now that you and he are talking more, and he replied, "she is very nice and knows her stuff. She seems very empathetic and understanding." hehe all things I've known and have been telling him!! Thank you for being you, any other money person we've talked to, Jay "sees" right through them…hence the skepticism toward you during all our conversations. hehe I am right…He is wrong… … Thank you for the spreadsheet, that is handy! and of course THANK YOU for your ideas!! Have a GREAT weekend!! …………..Sarah Haught, Client for Life
“I was impressed with the professionalism of the entire deal. Also was pleased with the speed process of the loan.” ……..Patrick and Deirdre, Clients for Life “Paula did an excellent job, always worked on the clients behalf. Great listener, managed clients fears. Very professional. Will highly recommend.” ……..Sean Moore, Client for Life “I couldn’t have asked for a more dedicated Loan Consultant. I believe Paula had our client’s best interest at heart and her work for the loan reflects that. Thanks Paula for a job well done!” …….Realtor “Hi Paula, once again I must thank you for your kindness. I have been truly blessed by you not only by the business opportunities you have already provided me, but by the instant kinship and positive energy you possess. It is great to have your support in my business, but an even greater thing to be able to see a friendship and trust developing. Thanks a lot,” ……..Mark, Realtor “I wanted to say thanks again for your dedication and thoughtfulness in helping the Owens buy their first home.” ……..Realtor “Just a note. This is the 2nd time I have had the opportunity to work with Paula…I just love her! She is an asset to your team! ……..Monique, Title Officer
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Empire Home Loan Corporation PO Box 1857 Cedar Ridge, CA 95924-1857 Phone (530) 273-8218 Fax (530) 477-2086 State Licensing Information |
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